- Teaching vs. Training: the main objective of every training program is to enhance skills and abilities not only knowledge. Enhancing skills and abilities requires great emphasis on practicality and doing and involving participants in exercises case studies.
- Formal vs. Informal : a relaxed and informal training environment encourages open communication, valuable discussion, and extensive participation
- Experienced and Professional Participants : training deals with experienced and professional people who can significantly contribute to the subject. The role of the trainer is to be more like a facilitator and encourage participants to be heavily involved in the training through discussion, exchange of ideas, and highlights of experience.
- Two-way vs. One-way Communication : participants are not in a classroom for a test, they are in a training session where they should be listened to and involved in the learning process. It is critical to provide them with constructive feedback in a two-way communication method.
- Theory vs. Practice: enhancing skills and abilities requires trainers to emphasize on real practices, examples, and cases; rather than theories.
- Tailor Made Training for Specific Needs: a very effective training program has to be based on specific training needs and PHRS works closely with its customers to determine training needs and design and customized training programs accordingly.
- Trainers vs. Trainees : effective trainers are those who are aware of the fact that some trainees have experience and know the topic more than trainer does.