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Negotiation Skills

Course Overview 

Negotiation can help you achieve aims and solve problems. You will able to find creative solutions that lead to a win-win outcome to negotiations. The course will give you the confidence and skills to be able to plan and implement a successful negotiation, to deliver information in the most effective manner, using ethical procedures and to manage and plan a complex, high-level negotiation and how to work in a team.

 Course Description

The course delivery will be in one day covering a broad range of topics and areas linked to understand the process of negotiation – how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator.

Tutors on the program use a range of experience and skills gained from working at an international level and offer a facilitative style to include discussions about developing analytical and communication skills that are necessary for successful business negotiations.

Course Duration 

1 Day

Course Content

  • our values and how they impact on your negotiations
  • understanding the nature of the gap between you and the other party
  • what does win-win really mean?
  • preparing for a negotiation
    • The Three Phases; Exchanging Information, Bargaining and Closing.
    • Skills for Successful Negotiating
    • Establishing Your WATNA and BATNA
    • Identifying Your WAP and ZOPA
    • Creating a Negotiation Framework
    • The Negotiation Process
    • developing a strategy for success
  • conducting a negotiation
    • establishing a productive environment
    • your negotiating team and their roles
    • opening a negotiation
    • Controlling Your Emotions
    • Deciding When It’s Time to Walk Away
  • skills you will need
    • assertiveness – how to be assertive, but not aggressive, in negotiations
    • questioning skills
    • listening skills
    • summarizing skills

Who Should Attend?

This course will greatly benefit professionals at all levels and productively enhance their negotiation skills with customers, colleagues, partners, suppliers, and other parties.

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Date

Mar 24 2020
Expired!

Time

8:00 am - 6:00 pm
Category
KN

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